Service Business AI Reality Check

proaxia Service AI Discovery Series

Find out in 4 hours what your SAP AI is already capable of today

Most service and after-sales organizations do not know exactly which AI features in their SAP landscape are already licensed but remain unused. This costs time, money, and a competitive edge—not because AI is lacking, but because no one has yet taken a systematic look.

The proaxia Service AI Discovery Series provides clarity on exactly one process of your choice in a single 4-hour session: What’s actually happening today? Who benefits the most? And what’s the next concrete step?

  • 1

    You know which AI features are actually usable in your process today—and which ones are licensed but remain unused.

  • 2

    You know which roles and user groups would benefit most from AI—based on real-world use cases and data, not on assumptions.

  • 3

    You know where your process loses context at a system boundary—and what that costs.

  • 4

    You’ll leave the session with a concrete, jointly agreed-upon implementation plan—including initial recommendations for rollout and adoption.

0 h
Session Duration
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Process area of your choice
0.0 €
Cost of the first session
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coordinated implementation plan

What You’ll Have in Writing After 4 Hours

Instead of another inspirational presentation, this session will provide hard facts about exactly one process of your choice—for example, case management in the SAP Sales or Service Cloud, the mobile technician process in Field Service & Asset Management, or another area from your service and after-sales environment.

Many companies are already paying for AI features that no one has activated or is using. We’ll show you—live in your system or through a reference demo—what’s active, what’s licensed but inactive, and what isn’t licensed at all.

Not every role and not every user group benefits equally from AI. Using specific use cases and your actual case and order volume, we identify where the use of AI makes the biggest difference.

AI is only as good as the data it has available. We’ll show you where your process loses its coherence between S/4HANA, Field Service Management, and Service Cloud—and what that means for your use of AI.

That take you from the workshop

Before

"We suspect that we are failing to take full advantage of AI's potential."

Afterward

“We know which features we’ll be able to use tomorrow.”

Before

"We don't know which roles would benefit the most."

Afterward

“We know the use cases and user groups with the greatest impact.”

Before

"We're discussing AI in general terms."

Afterward

“We have a concrete plan for a real-world process—including the first steps toward implementation.”

Why proaxia—and why now?

proaxia is an SAP Gold Partner specializing in service and after-sales processes in the following industries: plant and machinery manufacturing, automotive retail, construction and agricultural equipment retail, industrial trucks, energy supply, high-tech, and medical technology. As a result, we do not view AI in isolation, but rather in the context of business processes, data, the SAP landscape, and subsequent implementation.

We show only what is currently available in production—no roadmap slides, no marketing promises. You can verify what we show you for yourself afterward.

The Cost of Waiting Longer

Every month without this transparency means: unused licenses that have already been paid for, decisions based on assumptions rather than facts—and a growing gap between you and your competitors, who have long known where they stand.

The first phase of the process is free of charge for you.

We’ll then explore further AI opportunities together in our “AI Opportunity Workshop”

Schedule an appointment now

Please contact us—we’ll work with you to determine the appropriate process area and schedule an appointment.

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