proaxia expert blog
International expertise in the digitalization of service and asset-based business models
On our proaxia expert blog, our international experts write about best practices and current trends in the fields of field service & asset management, sales, service and rental processes and the use of artificial intelligence. They contribute their experience from projects in over 500 global companies from the mechanical and plant engineering, energy supply, automotive, material handling, medical technology and high-tech sectors.
Leadership Resilience Through Uncertainty
Why Connected Automotive Operations Matter More Than Ever
AI assistant in field service
Intelligently optimize service processes with SAP BTP AI
Field Service Management Software
How companies increase efficiency and service quality in technical field service
Car Dealer Software
The key to efficient automotive business management
Our proaxia experts for the digitalization of asset and service-based business models
Sebastian Behne
Sebastian Behne has been supporting companies in the digitalization of service, sales and asset management processes in the SAP environment since 2004. His focus is on international service transformations in asset-intensive industries. In close cooperation with SAP, Sebastian Behne drives the further development of proaxia Seamless Service Solutions and industry add-ons for end-to-end service processes - from customer engagement to service operations and field service management.
Rainer Lenk
Rainer Lenk has been working as a consultant for professional services for more than 25 years and has successfully managed and been responsible for a large number of complex projects for distributors and retail organizations in the automotive and heavy equipment industries. In addition, he has been responsible for proaxia's standard software products for automotive and heavy equipment dealers for over 10 years.
Rainer Soehlemann
Rainer Soehlemann is responsible for management consulting at proaxia with a focus on CIO services and service processes. His international project experience and lived leadership in the transformation of companies make him a valued partner. He specializes in business transformation, IT strategy, business alignment and enterprise architecture. He has more than 20 years of leadership experience in international consulting.
Shafi Kana
Shafi Kana is an automotive retail expert with over 20 years of experience in consulting, advisory, project and product management. Passionate about problem solving and digital transformation, he shares insights on automotive retail trends, technology, operational excellence and innovation to help companies position themselves for success in a changing industry landscape.
Dr. Jan Loehe
Dr Jan Löhe has been advising global companies on the digitalization of their sales and service processes for over 20 years - with a deep understanding of B2B customer interaction in the mechanical and plant engineering, medtech and high-tech industries. At proaxia, he is responsible for the Center of Excellence «Customer Interaction» and the proaxia Customer Service Suite (CSS) and drives the implementation of integrated solution architectures, SAP CX solutions and Business AI.
Shady Mohamed
Shady Mohamed is an automotive industry expert with extensive experience in passenger cars, commercial vehicles, trucks, B2B business and digital transformation in the Middle East and Africa. At proaxia consulting group, he supports automotive companies in modernizing their business processes and also hosts the podcast "The Automotive Mentor", in which he shares practical insights from the industry.
Dr. Marcin Granowicz
Dr. Marcin Granowicz has extensive experience in system integration and software development since 1986. He has led international teams with over 100 employees and was a board member of a software development center. Thanks to his expertise from hundreds of projects, his international experience and high social competence, he is a valued contact for customers, partners and employees.
Florian Preuss
Florian Preuss has been working as an IT and SAP consultant for over 20 years and has supported numerous companies in the transformation of their service processes. As a trusted sparring partner, he combines technical architecture with business understanding and demonstrates proven strategies and innovative approaches for the successful evolution to S/4HANA in the service sector - for real added value through process optimization and digitalization.
Ezwardi Tengku
Tengku Ezwardi is known for his innovative approach to SAP automotive solutions. As an experienced consultant with extensive expertise in automotive sales and aftersales, he now brings his passion to product development as part of the VSS product team. There, he shapes best practices and drives digitalization to sustainably improve efficiency and customer experience.
