Support offering
We are here for you – competent, personal, and reliable.
Our 24-member support team in Wrocław and Kuala Lumpur provides 24/7 support as needed, thanks to our coverage across different time zones—offering fast, personalized, and reliable assistance worldwide.
24/7
Available
Our international support team assists you with incident, problem, and change management for SAP S/4HANA, SAP ECC, SAP FSA, and proaxia solutions (VSS, FCM, M2C, CSS).
Thanks to our locations in Wrocław and Kuala Lumpur, we provide global support – around the clock if needed. Through omnichannel channels such as ticketing, email, and phone, we are always accessible.
Our 2nd- and 3rd-level support is complemented by an experienced development team, enabling us to efficiently resolve even complex requests. Our German- and English-speaking staff work flexibly in your own ticketing system or with the proaxia ticketing system.
Customers already benefiting from our support:
