• 12.11.26
  • 8:00 am CET
    4:00 pm CET

  • MS Teams (online)
  • Webinar

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Unlock the paperless workshop of the future with proaxia VSS

proaxia Vehicle Sales & Service (VSS) is an SAP-based Dealer Management System designed to streamline and connect sales, service and rental processes for Automotive and Heavy Equipment businesses. With its fully integrated digital service capabilities, VSS enables dealerships to optimize workshop operations, improve customer satisfaction and unlock additional aftersales revenue.

Many workshops still rely on disconnected systems, paper-based processes and manual planning. These challenges lead to administrative inefficiencies, limited transparency, missed revenue opportunities and unnecessary delays throughout the service journey.

In the service area, proaxia VSS transforms the entire aftersales process into a seamless, fully digital workflow. From online appointment booking and intelligent resource scheduling to mobile vehicle check-in, technician operations and digital customer approvals, all processes are connected within one integrated system. Automated warranty handling, digital payments and comprehensive reporting further improve operational efficiency and provide greater visibility into workshop performance.

In this webinar we will demonstrate how proaxia VSS supports the transition to a fully digital, paperless workshop. Discover how connected processes, automation and real-time data can increase productivity, enhance the customer experience and create new revenue opportunities. We will also provide an outlook on the future role of AI in workshop operations.

What to expect

  • Live-Demo of the end-to-end aftersales process – from appointment booking to invoicing

  • Intelligent workshop resource and capacity planning
  • Mobile vehicle check-in and check-out with photos, checklists and digital signatures
  • Digital customer communication, online approvals and payments
  • Integrated warranty, recall and claims management
  • Identifying additional revenue opportunities through customer and vehicle service history
  • KPIs and reporting to monitor and optimize workshop performance
  • Outlook on the proaxia VSS AI roadmap

Speakers