• 24.11.26
  • 3:00 pm CET

  • MS Teams (online)
  • Webinar

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Integrating Maintenance and Workforce Management End-to-End with SAP

From the SAP backend to field execution with SAP Field Service and Asset Management and the proaxia FSA Cloud Connector

Utilities have specific requirements when it comes to field service and workforce management. Construction and maintenance processes as well as processes in grid operations, device management and metering do not only need to work efficiently in the field – they also need to be closely connected with assets, orders, materials, confirmations and other processes in the SAP backend.

With SAP Field Service and Asset Management (FSA) and the proaxia FSA Cloud Connector (PCC), utilities can connect field execution with SAP ERP and SAP S/4HANA and create end-to-end processes between the backend, planning and dispatching, and mobile field work.

In this webinar, we will show how such an integration architecture can support utility scenarios, which utility-specific capabilities are already available with PCC, and which additional capabilities are planned. Using an end-to-end process flow and a demo, we will illustrate how SAP, workforce management and field execution work together – and why deep integration is particularly important for scalable utility processes.

The webinar is aimed at utilities, grid operators, SAP and FSA owners, as well as maintenance, workforce management and field service experts who are looking to modernize field operations while leveraging their existing SAP landscape.

Agenda

  • Why Field Service is different for Utilities
    Typical requirements across construction, maintenance, grid operations, device management and metering – and the role of workforce management.

  • From SAP backend to field execution
    How SAP Field Service and Asset Management complements SAP processes for planning, dispatching and mobile execution.

  • The proaxia FSA Cloud Connector for Utilities
    How PCC integrates FSA with SAP ERP / SAP S/4HANA and which utility-specific scenarios are supported today.

  • End-to-End Utility Process & Demo
    A practical process flow from SAP through workforce management and field execution back to the backend.

  • Utility Extensions and Roadmap
    Current scope, upcoming enhancements and a clear distinction between functionality available today and planned capabilities.

  • Q&A

A modern field service solution for utilities does not create its full value in the field alone. The real leverage comes from connecting maintenance, meter-2-cash, workforce management and field execution end-to-end with the SAP backend.

Speakers