• 12.11.26
  • 8:00 am CET
    4:00 pm CET

  • MS Teams (online)
  • Webinar

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Aftersales Process Overview

VSS (Vehicle Sales & Service) is an SAP-based all-in-one Dealer Management System. Join us for a look at a typical aftersales process from end to end — from customer appointment creation and workshop resource allocation to labor and parts management and OEM interfaces. Discover how VSS keeps service, parts, and warranty processes connected, transparent, and efficient — and experience the digital, paperless workshop of tomorrow.

What to expect

  • The full aftersales flow, from appointment to invoice
  • Smart workshop resource and capacity planning
  • Seamless labor, parts, and OEM interface integration
  • Warranty and claims handling built into the process
  • The path to a digital, paperless workshop

Speakers