• 29.09.2026
  • The Circle 66
    SAP Office
    Airport Zurich
    8058 Zurich
    Switzerland

  • external event

  • primarily German

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Turn Customer Service into Your Greatest Competitive Advantage with SAP and proaxia

Join us for an exclusive day of innovation, collaboration, and practical insights at the SAP Office in The Circle, Zurich. Together with industry peers, SAP experts, and selected partners, you will explore how artificial intelligence and integrated SAP solutions are reshaping Customer Service in the Discrete Manufacturing industry.

Customer Service 360°: Harnessing SAP AI and SAP Solutions for Maximum Impact

Designed for senior leaders from the Discrete Manufacturing Industry in Switzerland, this exclusive event will demonstrate how modern customer service organizations can evolve from cost centres into true competitive differentiators.

Through a live end-to-end demonstration based on a real customer prototype, you will experience how SAP Service Cloud, SAP S/4HANA Service, SAP Field Service & Asset Management, Business Data Cloud, and SAP AI seamlessly work together to deliver intelligent, connected service experiences.

Key Highlights

  • Customer Service 360°: Discover how integrated SAP solutions create a unified and intelligent service ecosystem across the entire customer journey.

  • AI-Powered Service Excellence: Learn how SAP AI is transforming service operations, increasing efficiency, and enabling better customer outcomes.

  • Latest Product Innovations: Gain insights into SAP’s newest developments in customer service technologies and next-generation service portals.

  • Expert Perspectives & Best Practices: Hear from SAP specialists and partners on practical approaches to elevating customer service performance.

  • Meaningful Peer Exchange: Enjoy interactive discussions, direct access to experts, and valuable networking opportunities.

This event is intentionally designed for dialogue rather than presentations. Take advantage of dedicated networking time during the business lunch and conclude the day with engaging conversations during the closing apéro.

Join us and discover how SAP AI and integrated SAP solutions can help transform your customer service organization into a strategic competitive advantage.

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