• 23.09.26

  • 10:00

  • MS Teams (online)

  • Webinar

  • German

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From SAP CS Compatibility Mode to SAP S/4HANA Service — Proactive Rather Than Under Time Pressure

Many companies in machinery and plant engineering already run on SAP S/4HANA — yet their customer service still operates on classic SAP CS. What’s often overlooked: CS runs there only under Compatibility Scope, with a time-limited usage right. Designed as a bridge, not a destination — and one with a fixed expiration date.

In this webinar, proaxia provides a clear breakdown of the deadline landscape and outlines the path to SAP S/4HANA Service — from your individual starting point to a phased implementation plan. Because the switch is more opportunity than obligation: since the 2023 release, S/4HANA Service covers all core CS functions and delivers what CS never could.

What you can expect

  • The deadlines at a glance: December 31, 2030 for CS under Compatibility Scope; 2033 for RISE with SAP / cloud subscription
  • Additional deadline of 2027/2030 for Business Suite 7 and SAP CRM (SAP Note 2269324)
  • The benefits: Fiori interface, embedded AI, real-time financial integration, new service models, seamless field service integration
  • The project reality: new data model, new interfaces, 12–24 month project duration
  • Coexistence as the key lever: phased parallel operation instead of a big bang

Includes a Q&A session for IT leaders, service managers and IT decision-makers in the B2B sector currently using SAP CS.

Speaker

Johannes Käßer

Senior Consultant –  Center of Excellence “Service Core”
proaxia consulting group

Johannes Käßer is a Senior Consultant in the “Service Core” Center of Excellence, specializing in SAP S/4HANA Service. With several years of experience in operational technical service, he has firsthand knowledge of service processes—today, as a consultant, he supports the implementation of SAP service solutions at companies in the mechanical and plant engineering sectors as well as in medical technology.