{"id":7362,"date":"2025-08-13T06:34:33","date_gmt":"2025-08-13T04:34:33","guid":{"rendered":"https:\/\/proaxia-group.com\/portfolio-items\/hoerbigerintegrated-process-from-machine-to-invoice\/"},"modified":"2026-03-25T07:47:36","modified_gmt":"2026-03-25T06:47:36","slug":"hoerbiger","status":"publish","type":"avada_portfolio","link":"https:\/\/proaxia-group.com\/en\/portfolio-items\/hoerbiger\/","title":{"rendered":"Hoerbiger<\/br>Connected Machines. Automated Processes."},"content":{"rendered":"

IoT-based service at HOERBIGER \u2013 connected, automated, and measurably efficient<\/h3><\/div>

To successfully implement new business models in the field of wellhead compression, HOERBIGER fundamentally restructured its service processes. Together with proaxia, the company developed an end-to-end IoT and cloud solution based on SAP technology \u2014 from machine to invoice.<\/p>\n

Operating data from more than 400 mobile compressors is automatically captured, analyzed, and, when necessary, converted into service assignments. Tickets, reports, and invoices are generated digitally, accurately, and largely automatically \u2014 including mobile technician connectivity, even without network access.<\/p>\n

The result: higher availability, fewer service visits, improved data quality, and an innovative billing model precisely aligned with actual performance. HOERBIGER demonstrates how smart technologies create real business value.<\/p>\n<\/div>

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Fully automated billing<\/a><\/div>
Performance-based invoices are generated directly from machine and contract data.<\/div><\/div>
Real-time monitoring of compressors<\/a><\/div>
Status and performance available anytime via desktop or mobile device.<\/div><\/div>
Automated ticket creation<\/a><\/div>
Error codes automatically trigger service tickets in the system \u2014 without manual intervention.<\/div><\/div>
Mobile technician connectivity<\/a><\/div>
Time and material entry directly on the tablet \u2014 available even offline.<\/div><\/div>
Fewer on-site visits<\/a><\/div>
Early fault detection enables targeted planning and reduces routine visits.<\/div><\/div>
Global scalability<\/a><\/div>
Standardized processes with a template-based approach enable easy international rollout.<\/div><\/div><\/div><\/div><\/div>
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<\/i><\/span><\/div>
<\/i><\/span><\/div>
<\/i><\/span><\/div>
<\/i><\/span><\/div><\/div>
Fully automated billing<\/a><\/div>
Performance-based invoices are generated directly from machine and contract data.<\/div><\/div>
Real-time monitoring of compressors<\/a><\/div>
Status and performance available anytime via desktop or mobile device.<\/div><\/div>
Automated ticket creation<\/a><\/div>
Error codes automatically trigger service tickets in the system \u2014 without manual intervention.<\/div><\/div>
Mobile technician connectivity<\/a><\/div>
Time and material entry directly on the tablet \u2014 available even offline.<\/div><\/div>
Fewer on-site visits<\/a><\/div>
Early fault detection enables targeted planning and reduces routine visits.<\/div><\/div>
Global scalability<\/a><\/div>
Standardized processes with a template-based approach enable easy international rollout.<\/div><\/div><\/div><\/div><\/div>
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    Fully automated billing<\/p>\n<\/div><\/li>

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    Real-time monitoring of compressors<\/span><\/div><\/li>
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    Automated ticket creation<\/span><\/div><\/li>
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    Mobile technician connectivity<\/p>\n<\/div><\/li>

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    Fewer on-site visits<\/p>\n<\/div><\/li>

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    Global scalability<\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/div>

    0<\/span>+<\/span><\/div>
    Compressors in operation<\/div><\/div><\/div>
    0<\/span> months<\/span><\/div>
    Go-Live<\/div><\/div><\/div>
    0<\/span>%<\/span><\/div>
    End-to-end digitalization<\/div><\/div><\/div><\/div>
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    Service and maintenance have become more efficient, as issues are detected faster and technician deployment can be planned more effectively. Machine downtime has been reduced, resulting in increased billable services.<\/p>\n<\/div><\/div><\/blockquote>

    Thomas Kriechbaum<\/strong>, Chief Process Officer, Executive Vice President Processmanagement and IT, HOERBIGER<\/span><\/span><\/div><\/div><\/div><\/div>