{"id":7356,"date":"2025-08-13T06:35:16","date_gmt":"2025-08-13T04:35:16","guid":{"rendered":"https:\/\/proaxia-group.com\/portfolio-items\/feintoolfield-service-management\/"},"modified":"2026-03-25T07:47:23","modified_gmt":"2026-03-25T06:47:23","slug":"feintool","status":"publish","type":"avada_portfolio","link":"https:\/\/proaxia-group.com\/en\/portfolio-items\/feintool\/","title":{"rendered":"Feintool<\/br>Field Service Management"},"content":{"rendered":"

Digital service processes at Feintool \u2013 fast, precise, and customer-focused<\/h3><\/div>

As the world\u2019s leading provider of fineblanking, Feintool is committed to maximum efficiency \u2014 including in service. To replace paper-based workflows, duplicate data entry, and long processing times, Feintool implemented SAP Field Service Management together with proaxia.<\/p>\n

With the mobile solution, technicians receive their orders directly on their iPhone \u2014 including all relevant machine, customer, and job data. Interactive forms, digital signatures, and automatic transfer to SAP ensure seamless processes and significantly shorter time from service delivery to invoicing.<\/p>\n

This transforms administrative effort into an integrated value-creation process \u2014 with better customer service, higher data quality, and noticeably improved cash flow.<\/p>\n<\/div>

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Significantly shorter processing times<\/a><\/div>
Service-to-cash reduced \u2014 by up to 40 working days.<\/div><\/div>
Mobile data capture with iPhone<\/a><\/div>
Technicians document directly on-site \u2013 online and offline.<\/div><\/div>
Higher data quality<\/a><\/div>
Interactive forms with mandatory fields prevent errors and media disruptions.<\/div><\/div>
Automated processes<\/a><\/div>
Working hours, expenses, and billing items are automatically assigned and transferred.<\/div><\/div>
Real-time information in the field<\/a><\/div>
Access to customer, machine, and service history available anytime.<\/div><\/div>
Increased cash flow and customer value<\/a><\/div>
Faster billing increases liquidity and enhances service success.<\/div><\/div><\/div><\/div><\/div>
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<\/i><\/span><\/div>
<\/i><\/span><\/div>
<\/i><\/span><\/div>
<\/i><\/span><\/div>
<\/i><\/span><\/div><\/div>
Significantly shorter processing times<\/a><\/div>
Service-to-cash reduced \u2014 by up to 40 working days.<\/div><\/div>
Mobile data capture with iPhone<\/a><\/div>
Technicians document directly on-site \u2013 online and offline.<\/div><\/div>
Higher data quality<\/a><\/div>
Interactive forms with mandatory fields prevent errors and media disruptions.<\/div><\/div>
Automated processes<\/a><\/div>
Working hours, expenses, and billing items are automatically assigned and transferred.<\/div><\/div>
Real-time information in the field<\/a><\/div>
Access to customer, machine, and service history available anytime.<\/div><\/div>
Increased cash flow and customer value<\/a><\/div>
Faster billing increases liquidity and enhances service success.<\/div><\/div><\/div><\/div><\/div>