S/4HANA Service Transformation

Accelerate your transition from SAP CS to S/4HANA Service

S/4HANA Service Transformation

Accelerate your transition from SAP CS to S/4HANA Service

Choose your path — modernize, migrate, continuously improve.

Our approach: structured, flexible, proven
Every service business is different — so is every transition.
We guide you with a clear, modular approach to define the right roadmap for your organization.

proaxia SAP S/4HANA Service Discovery Workshops

Start your transition with our workshop series

  • Awareness – Understand S/4HANA Service capabilities & roadmap

  • Scoping – Define your target service process landscape

  • Transition Awareness – Assess your current system readiness

  • Project Definition – Outline your tailored implementation plan

The S/4HANA Service transition follows the SAP Activate methodology and the Fit-to-Standard approach — maximizing standardization while managing change effectively.

Your transition from SAP CS to S/4HANA Service

These proven scenarios help shape your transformation — from rethinking to optimizing your service business.

Rearchitect

Build a clean service core with modern architecture, data, and processes — ideal for strategic redesign or phased onboarding of subsidiaries. Expect deeper testing and change enablement; reap long-term agility.

Lift & Shift

Migrate existing CS processes and open items closely to standard S/4HANA Service, preserving key investments (custom code, integrations) and enabling gradual optimisation with future releases.

Improve

Once live, continuously enhance with new scope (e.g. in-house and intercompany Service), new Fiori apps, and release-driven capabilities to raise service margins and CX.

Why proaxia?

At proaxia consulting group ag, we specialize in guiding organizations through their service transition journey — ensuring a seamless, efficient, and future-proof transformation to SAP S/4HANA Service.

Deep SAP & Industry Expertise

Our consultants bring extensive SAP project experience across industries such as manufacturing, automotive, engineering, and professional services.
We deliver industry-tailored solutions that generate tangible business results.

End-to-End Consulting Approach

Our holistic consulting model covers all aspects of your transition:

  • Alignment with your service business goals
  • Smooth transition with minimal disruption
  • Optimized system performance

We ensure every phase is designed for efficiency, stability, and scalability.

Customized Solutions for Maximum Business Impact

Every organization is unique. We tailor each S/4HANA Service implementation to your specific needs — whether it’s process standardization, harmonization, automation, or integration with other SAP solutions.

Our focus: maximize ROI and minimize TCO.

Future-Ready Digital Transformation

SAP S/4HANA Service is more than an upgrade — it’s a step into the digital future.
We help you leverage AI, machine learning, and predictive analytics to transform service operations and stay ahead of the competition.

Continuous Support & Training

Our partnership doesn’t end with go-live.
We provide ongoing support, training, and enhancement services to ensure long-term success and continuous improvement.

Trusted SAP Partner

As a recognized SAP partner, proaxia has access to the latest SAP innovations, best practices, and tools — empowering us to deliver cutting-edge service management solutions with measurable business benefits.

Why now?

SAP Customer Service (CS) in compatibility mode will expire by December 31, 2030 (see SAP Note 2269324).
Companies must move their service operations from SAP CS to SAP S/4HANA Service — ideally with minimal risk and maximum business value.

Take the next step in your service transformation.

Move from SAP CS to S/4HANA Service — efficiently, securely, and future-ready.

We are happy to help you!

Hardy Langenbacher

Sales Director Seamless Service

Christian Schaub

Sales Director Seamless Service

Marcel Träger

Pre-Sales Consultant Seamless Service

Björn Wolf

Sales Manager Seamless Service