Digitalizing Workshop and Spare Parts Management

Raiffeisen Waren-Zentrale Rhein-Main AG (RWZ) chose proaxia VSS 5.0 to modernize and streamline its service and spare parts processes in the agricultural technology sector. As one of Germany’s largest agricultural trading companies, operating over 200 locations with more than 2,500 employees, RWZ sought a solution that combines modern digital workflows with the usability of a craftsman’s business.

The integration of VSS 5.0 into SAP S/4HANA enables end-to-end service management—from order creation to invoicing—while ensuring real-time data processing, seamless manufacturer portal connections, and mobile accessibility.

This implementation increases operational efficiency, reduces complexity, and provides a scalable, future-oriented platform that supports RWZ’s continued growth and customer satisfaction.

Intuitive interface and tablet integration for efficient service operations.
Complete customer and vehicle history accessible at a glance.
Real-time management of service orders, billing, and warranty cases.
Future-ready integration based on SAP S/4HANA.
One transaction orchestrates logistics, parts handling, and invoicing.
Intuitive interface and tablet integration for efficient service operations.
Complete customer and vehicle history accessible at a glance.
Real-time management of service orders, billing, and warranty cases.
Future-ready integration based on SAP S/4HANA.
One transaction orchestrates logistics, parts handling, and invoicing.
  • Modern Workshop Solution

  • 360° Transparency

  • Process Automation

  • Scalable Architecture

  • Centralized Control

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We are pleased to have found with the VSS solution from proaxia a suitable industry solution for our workshop and spare parts operations that will simplify, digitalize, and automate our processes within SAP.

Heiko Schäfer, Head of Aftersales, Raiffeisen Waren-Zentrale Rhein-Main AG

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