Innovation meets tradition
As a leading provider of construction and agricultural machinery, Beutlhauser follows a clear strategy: sustainable growth through digital excellence. With support from proaxia, the company modernized its service organization to better meet customer expectations and make processes future-proof.
Thanks to the implementation of SAP S/4HANA Service and SAP Field Service Management, employees now benefit from seamlessly integrated processes, real-time data, and efficient collaboration — from dispatching to invoicing.
This transformation turns complex processes into a digital success story — with higher service quality, shorter response times, and greater transparency for customers and employees.
SAP S/4HANA Service and SAP FSM create integrated end-to-end processes from order to invoicing.
Technicians receive all relevant order, customer, and machine data directly on their mobile devices.
Standardized processes for service operations, spare parts management, and invoicing enhance quality and efficiency.
With the proaxia FSM Cloud Connector, backend and field operations are seamlessly connected.
Real-time information on order and material status enables better planning and customer communication.
SAP S/4HANA Service and SAP FSM create integrated end-to-end processes from order to invoicing.
Technicians receive all relevant order, customer, and machine data directly on their mobile devices.
Standardized processes for service operations, spare parts management, and invoicing enhance quality and efficiency.
With the proaxia FSM Cloud Connector, backend and field operations are seamlessly connected.
Real-time information on order and material status enables better planning and customer communication.
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Technicians digitally connected
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faster processing times
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Transparency
