Implementation of proaxia VSS

AMAG Automobil und Motoren AG decided to implement proaxia VSS in order to consistently standardize its aftersales processes and future-proof its operations. As the largest automotive retail company in Switzerland, with a nationwide presence and several thousand employees, AMAG required a solution that leverages proven SAP DBM processes while creating a foundation for innovation and digital services.

With proaxia VSS on SAP S/4HANA, a modern platform was implemented that enables seamless end-to-end aftersales processes – from customer interaction to billing. Integration into the digital system landscape, including a customer portal, as well as the use of real-time data, ensure greater transparency, efficiency, and an improved customer experience.

This enables AMAG Automobil und Motoren AG to establish a scalable, innovation-ready foundation for sustainable growth, increase operational efficiency, and strengthen customer loyalty across the entire customer journey.

Full Control
ERP-driven efficiency with financial transparency and real-time control.
Scalable architecture
Designed to scale growth across brands, markets, and business models.
Increased sales potential
Data-driven upselling that turns customer interactions into growth opportunities.
End-to-end process solution
A fully integrated end-to-end service platform that ensures consistent customer experiences while efficiently managing the aftersales business.
OEM diversity
Efficient multi-brand operations through standardized OEM integration with local flexibility.
Strong foundation
A proven SAP DBM legacy, modernized to support future success.
Full Control
ERP-driven efficiency with financial transparency and real-time control.
Scalable architecture
Designed to scale growth across brands, markets, and business models.
Increased sales potential
Data-driven upselling that turns customer interactions into growth opportunities.
End-to-end process solution
A fully integrated end-to-end service platform that ensures consistent customer experiences while efficiently managing the aftersales business.
OEM diversity
Efficient multi-brand operations through standardized OEM integration with local flexibility.
Strong foundation
A proven SAP DBM legacy, modernized to support future success.

  • S/4HANA 2023

  • VSS 7.0

  • Languages: GE, FR, IT

  • Implementation Partner: proaxia

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VSS-Users
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Locations in Switzerland

“We are pleased to have proaxia as a strategic partner who continuously provides us with innovation through the Dealer Management System proaxia VSS and supports the long-term development of AMAG Automobil und Motoren AG with simplified, customer-oriented processes.“

René Lázaro, Head of IT Retail & IT Service Center

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